Faq

1.Register and verify your account.
2.Go to Exchange page and choose the type of currency you want to spend.
3.Choose the type of currency you want to receive.
4.Type in the money amount you want to spend.
5.Press the Continue button.
6.Fill in all essential information into the boxes marked with *.
7.Read and agree with Terms & Conditions and press button Continue.
8.Complete a payment using details provided in order description, those you can find in your Dashboard section.
9.Please wait while our operator checks your payment.
10.Check realtime status of your order over Dashboard.

Of course! Our support team is ready to help you 24/7; just drop us a line in our chat window. You may also browse our extensive support portal.

Make sure you also keep an eye on your inbox. We might send you an email if we require any additional information.

It all depends on the chosen type of exchange. Please contact our Support Agents for details.

No, if you have already made a payment using the details provided in order description, then this order is considered as completed and can't be canceled.

Unfortunately, you can’t reopen a canceled order.

Invent random symbol password and remember it. If you lose it you, can always recover the password via email.